Insights

As the pioneers of the OIG Recommendations Dashboard we improved the DOT OIG Recommendations and Reports user experience, providing filtering and searching options and allowing users to export the filtered results. We also streamlined…

The fundamental technologies driving Drupal have not changed. It still runs on the PHP programming language, uses a MySQL database, and is Open Source. But a significant improvement comes with the implementation of Drupal 9 in the form…

Since the inception of the internet, most organizations have developed browser-based applications to facilitate an online presence and digitally connect clients to their services. As the number of web-based applications increased,…

As per 2020 Gartner Magic Quadrant for Robotic Process Automation: "The RPA market is rapidly growing as incumbent vendors jockey for market position and evolve their offerings. In the second year of this magic Quadrant, the bar has…

The global COVID-19 outbreak caused the world to shut down, specifically the United States in March 2020. Consequently, schools - which provided twice daily meals to students - closed, as well. This food source was one on which hundreds…

While standard QA centers around how well a software application meets functional requirements, structural code quality focuses on non-functional items like how well the code that makes up a piece of software adheres to standards, best…

In order to establish strong relationships with potential and current customers, it is essential for contact centers to resolve inbound calls in a timely manner. This touchpoint is of utmost importance in securing an excellent…

In slow-moving bureaucratic organizations, few would argue that tasks are often mundane, efficiency is wanting and, in order to improve productivity, change is required. Yet that change never seems to take place. Leadership comes and…

Your website is the face of your organization. A robust website meets revenue growth objectives, secures prospective clients, and, ultimately, supports the sales team. Your website is not just a public-facing entity housing FAQs; rather…

With copious amounts of data housed in multiple locations within legacy health information systems, organizations are struggling to obtain meaningful results in a rapid and efficient manner. Many organizations find themselves with…

We worked to architect and develop efficient and effective data lake solutioning using Amazon Web Services to securely store the entirety of BCHD’s protected health data, whether structured or unstructured, into a centralized repository…

The Maryland State Ethics Commission was looking for a solution that would reduce the time it takes to perform and complete the review of each annual filing. When presented with this dilemma, The Canton Group proposed Robotic Process…