Insights

OCM Practice Leader Ramin Malek shares how his approach to AI has evolved from casual experimentation to meaningful collaboration. In this blog post, Ramin explores how AI has become a “thought partner” in his daily work, helping him…

Siloed legacy systems are one of the biggest obstacles facing government agencies today. When departments can’t securely share data or integrate workflows, efficiency suffers and so do the people they serve. In this blog, The Canton…

Shahab Farooqui reflects on his evolving journey with AI from early academic curiosity to real-world experimentation with tools like RPA, GitHub Copilot, and generative AI. Drawing from both professional and personal use cases (…

What does “Brain” mean in a Bot? The “Brain” refers to the system’s core intelligence, in an enterprise The Brain is the orchestrator of intelligent behavior, it is what empowers bot to be flexible, not fragile. It encompasses…

Scott Sax shares his journey from AI novice to strategic adopter, using tools like ChatGPT to streamline RFPs and project planning. Drawing parallels to mentoring students and early project management software, he explores how AI…

Discover how Operational Change Management (OCM) brings clarity to organizational chaos. In today’s fast-paced business and government environments, OCM ensures smoother transitions, aligned teams, and long-term success.

Government agencies face tight budgets and rising service demands. Modern technology from automation and cloud computing to digital self‑service, data‑driven decision‑making and robust cybersecurity, empowers agencies to slash costs and…

The Canton Group is proud to be recognized as one of the Baltimore Business Journal’s Best Places to Work for 2025—an honor based on employee feedback and a reflection of our strong, people-first culture.

AI agents can streamline repetitive tasks by understanding goals, making decisions, and performing tasks with minimal supervision. Define clear objectives, provide context, choose the right agent type, and monitor performance to enhance…

As AI gains autonomy, critical questions emerge: Who is accountable when AI makes life-altering mistakes? Engineers, organizations, or the AI itself? From liability in automation to ethical AI behavior, balancing human oversight with AI…

Imagine AI that doesn’t just analyze data but makes decisions and takes action in real time. That’s the power of Agentic AI. It goes beyond insights, automating decisions to optimize operations, enhance customer experiences, and drive…

Discover how Drupal is leading the way in security, accessibility, and cloud performance in 2025. Learn about its latest advancements in cybersecurity, digital inclusivity, and scalable cloud solutions—ensuring reliability for…